LifePlans, Inc. - Experience - Quality - Innovation
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Professional Health Care and Medical Call Center Services

LifePlans provides services to some of the largest health plans, disease management companies and insurers in the United States. These clients range from regional, highly focused businesses to national multi-product corporations. Our Call Centers are equipped to handle both inbound and outbound campaigns or programs and we offer a wide range of services. Our services range from completing medical history interviews and on-going care management services to enrollment welcome calls and initiative awareness campaigns or market surveys for health plans. We offer a unique combination of licensed Clinical and non-Clinical staff, which allows us to dedicate the appropriately credentialed staff to support your campaign or program.

Our approach is to begin by working collaboratively with clients to understand your needs and processes. With that knowledge we can customize solutions that surpass your expectations and provide seamless integration with established policies and procedures. We utilize the latest technologies and offer robust quality assurance to ensure professional high quality interactions that accomplish the goals of the campaign or program.

LifePlans has been in business for over 20 years and has earned a reputation as a market leader because of our experience, innovation and high quality results. We welcome the opportunity to partner with you and demonstrate the value we can add to your organization.

Please click on the link below to receive more information on our service.

Contact LifePlans Inc.

Contact Center Capabilities
Sample Campaigns
  • Predictive Dialers
  • Broadcast Dialers
  • Call Recording Technology
  • Warm Transfer Capability
  • Script Branching Logic and Disposition Codes
  • Appointment and Scheduling Capability
  • Multi-Media Rich Training Tools
  • Real Time Internet Status Updates
  • Medical Phone History Interviews
  • Medical Supplement Interviews
  • Health Plan Welcome Calls
  • Enrollment and Engagement Calls
  • Health and Market surveys
  • Nurse Support Line
  • New Initiative Awareness
  • Provider Service verifications