LifePlans TPA Services
Features of the LifePlans TPA solution include:
- Administration for multiple product lines including Long-Term Care, Disability Income, Cancer and Critical Illness, and Supplemental Health Insurance
- Extended Call Center hours to accommodate policyholder and agent needs
- A customizable web platform that speeds time to market
- Scalability to increase or decrease policy plans and policyholders without extensive system modifications
- Automated error-free processes to manage premium billing and collections, agent commissions, reconciliation, and claim adjudication
- Overflow capabilities through co-sourcing with existing client teams
- Secure electronic transfer of data and images
The LifePlans TPA solution supports client activities related to:
- Policy issue
- Premium billing and collection
- Ongoing policyholder communications
- Agent commission calculations and payments
- Agent license verifications and appointments
- Mandatory state reporting, including partnership reporting
- Timely rate increase implementations
- Strong support for financial and actuarial reporting needs